• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • Facebook
  • Twitter
  • RSS
  • YoutubeYoutube
  • Linkedin
  • Instagram
Dr Sarah Allen LogoDr Sarah Allen Logo 847 791-7722 Telephone and online sessions available
  • Home
  • About Sarah
  • Media Interviews
  • Anxiety & Depression
    • Anxiety Treatment
    • FREE Anxiety Book
    • Depression Treatment
    • Free Depression Book
    • Simple Steps To Improve Your Mood Workshop
  • Pregnancy Postpartum
    • Pregnancy & Postpartum Mood Disorders
    • Free Guide To Pregnancy & Postpartum Mood Issues
    • New Mom Workshop
    • Women’s Counseling
  • Eating & Weight Issues
  • Couples & Families
    • Relationship Coaching
    • Family Therapy
    • Parenting Coaching
  • Fees & FAQs
    • Initial Assessment Forms
    • Fees & Insurance Info
    • Telephone & Video Counseling
    • Appointment
      Rescheduling Policy
  • Blog
    • All Blogs
    • Anxiety
    • Depression
    • Relationship Coaching
    • Eating & Weight Issues
    • Family Counseling
    • Parenting
    • Pregnancy and Postpartum
    • Teens
    • Women’s Issues
  • Contact & Directions
  • Contact
  • Directions

Appointment
Rescheduling Policy

Appointment Rescheduling Policy

Rescheduling Policy

 Please note there is a non-negotiable 24 hour notice cancellation/rescheduling policy.

During our first session you would have read and signed my Patient Information Sheet (see Forms) and we discussed the cancellation/rescheduling policy but I thought it would be helpful to include it here so the information is easily accessible should you have forgotten.

Please telephone or text 847 791-7722 as soon as you know you need to cancel/reschedule, at least 24 hours beforehand. If you know you will need to change a Monday appointment please let me know before the end of the business day Friday as I only take emergency calls at the weekend.

Please do not email changes in case I am not able to check my emails.

If you cancel a scheduled appointment with less than 24 hours notice it is typically too late to offer the time to another client so there is a $50 cancellation fee.

Less than 24 hours but before 8am the day of the appointment $50.
After 8am the day of the appointment full fee $160.
Missed appointments without any prior notice full fee $160. Insurance cannot be charged if the appointment is missed.

In the case of serious illness, I always try to reschedule for later in the week if I have a slot available or do a telephone/video call instead. Please call me either the night before or before 8am on the day of the appointment to notify of serious illness.

I am happy to do a telephone session if it is difficult to get to the office, but please let me know by 8am on the day of the session if we are switching to a telephone session.

Please call 847 791-7722 if you have any questions.

 

Sarah

Footer

As featured in...

sponsors
Contact SarahDr. Sarah Allen
  • Facebook
  • Twitter
  • RSS
  • YoutubeYoutube
  • Linkedin
  • Instagram

COPYRIGHT © 2018 DR. SARAH ALLEN INC. 3400 DUNDEE ROAD, SUITE 245, NORTHBROOK, IL 60062 . TEL: (847) 791-7722 . FAX: (847) 562-9352 | FEES & INSURANCE | FORMS

SERVING NORTHBROOK & CHICAGO NORTHSHORE COMMUNITIES INCL. ARLINGTON HEIGHTS, BUFFALO GROVE, DEERFIELD, DES PLAINES, EVANSTON, GLENCOE, GLENVIEW, HIGHLAND PARK, LAKE FOREST, LINCOLNSHIRE, MORTON GROVE, NORTHFIELD, RIVERWOODS, SKOKIE, VERNON HILLS, WHEELING, WILMETTE AND WINNETKA.